"There is no escaping the sorrow, the gaping wound, the death of a loved one can leave in your heart, and in your life. We believe the most important service we provide our customers is helping them find a way forward, through their grief, to “the new normal” the world has become.We offer this comfort through a number of ways. Firstly, of course, we do our utmost to provide excellent funeral services. But once the funeral has passed, we offer a range of services to help deal with the loss of the person, through our Bereavement Program. Survivors also have to deal with the inevitable reality that each of us is a legal entity whose affairs need to be concluded after death."

Cardinal's Bereavement Center

Reach Cardinal’s Bereavement Centre by phone, at (416) 762-3478.

Our Bereavement Centre is located in a house at 86 Annette Street. There is off-street parking and easy TTC access. This cozy, two-story house has “the feeling of home.” The setting helps provide the therapeutic environment needed for people to share their loss. There is space for groups to meet on the main floor and individual counselling rooms are on the second floor.
The Bereavement Centre’s core hours are Monday – Friday, from 8 a.m. to 5 p.m. It offers individual counselling, information sessions, telephone counselling, e-mail counselling, as well as bereavement support groups in the spring and fall.
The services of Cardinal’s Bereavement Centre are available to everyone in our community who feels they could benefit from grief counselling, not just those families who we have served.
Our bereavement counsellors are compassionate and knowledgeable. If you need professional assistance in coping with a death, please send an email to Phyllis or Matt.

Cardinal's Bereavement Program

Telephone contact after funeral
A few weeks after a funeral, we call the family to see how they are coping and to offer our support with the grieving process and the logistics of notifications about the death.

Grief counselling
Through our Bereavement Centre, we offer individual and group grief counselling.

Annual Christmas Season Candlelight Services of Remembrance

Each year, we sponsor remembrance services held in churches in our community. They are offered in Portuguese, English and Ukrainian and are open to all.

Messages of Hope booklet is mailed every fall to families for whom we have handled a funeral in the previous year. The booklet offers a range of ideas on how to cope with the Christmas holidays, one of the most difficult times in the year for the recently-bereaved.

Memorial tree program
As an expression of our sympathy to the families who have entrusted their funeral arrangements to Cardinal, we have a tree planted in honour of their loved ones. The tree planting is handled by Batesville Canada.
We believe enhancing life on earth is a fitting way to honour a life lost. And strengthening our forest habitats for animals to live and people to enjoy is a life-affirming act that also helps fight global warming.

How To Support A Grieving Person

  • Call or visit the grieving person as soon as you can.
  • Help with practical matters – drive them to an appointment, walk their dog, prepare a meal.
  • Attend the visitation, services, burial
  • Don’t judge their feelings… avoid clichés or telling them how they “should” feel. There is a full range of sincere emotions, it is alright to cry, or to laugh.
  • Talk about the deceased, their life, their accomplishments.
  • Send a personal note reflecting on what the deceased meant to you and expressing your sympathy
  • Make a donation to a charity in memory of the deceased.

Everyone who loses someone close to them will be changed by the experience. Grieving is a time that moves you from the world you knew, with the deceased in it, to the changed reality you will face from now on, without them. The death of someone close to you is always a transforming event in the lives of survivors. The challenge is to grieve constructively, so that some good comes from the pain of loss.
We hope the following information is helpful. Please feel free to book an appointment with our bereavement counsellors if you’d like to discuss your personal circumstance more fully.

Coping With Your Own Grief

Give Time A Chance To Heal

To give time a chance to work, we recommend making as little change to your life – to your routine, job, home – as possible in the first year after you’ve experienced a significant death. Wait until you’ve gotten through all the “firsts” without the deceased – first Christmas, first spring – before you decide where and how the next chapter of your life will unfold.

Don’t Feel Guilty About How You’re Handling The Death

For example, if you survived a car accident and the other person with you died, it would be normal to feel guilty. Ask yourself, what positive action can I take to make this situation better? For example, see if there is something you can do to help the family of the deceased. People often feel guilty that their overwhelming emotion is relief that a death has finally occurred, after an illness that caused terrible suffering. Alternatively if you had a difficult relationship with the deceased, you can feel relieved and so, guilty, when the person is gone. Forgive yourself for what you are feeling, and think through what lessons you can learn from your relationship with the deceased to perhaps more constructively handle other relationships in your life.

Forgive Yourself For Forgetfulness